FAQs
1. Are your watches 100% original?
Yes, 100%! Every Valure watch comes with original box, tags, serial numbers, and warranty card. We only deal in genuine timepieces.
2. Do you offer Cash on Delivery (COD)?
Yes! COD is available all over Pakistan.
3. How long does delivery take?
• Karachi: 1–2 business days
• Major cities: 2–4 business days
• Remote areas: 4–7 business days
Tracking link sent via SMS & email instantly.
• Major cities: 2–4 business days
• Remote areas: 4–7 business days
Tracking link sent via SMS & email instantly.
4. What is your return/exchange policy?
30-day hassle-free returns if the watch is unused and in original packaging. Sale items & gift cards are non-returnable.
→ Full Refund Policy
→ Full Refund Policy
5. Do you provide warranty?
Yes — 1-year warranty against manufacturing defects. Water damage & normal wear not covered.
6. Is my payment secure?
100% safe. All transactions use 256-bit SSL encryption. We never store your card details.
7. Can I track my order?
Yes! You’ll receive a tracking link via SMS and email as soon as your order ships.
8. Do you ship internationally?
Currently only within Pakistan. International shipping launching soon!
9. How can I contact you?
WhatsApp / Call: 0300-0243896 (fastest response)
Email: valuresports.store@gmail.com
Address: Flat No A-20, Block A, Labour Square, Landhi, Karachi
Email: valuresports.store@gmail.com
Address: Flat No A-20, Block A, Labour Square, Landhi, Karachi
